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Megan Burns
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Media

Podcast Appearances

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How Do We Activate Employees to Deliver “Consistently Good, Strategically Amazing” Experiences?

The Delighted Customers Podcast

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Monetization Masters

Building Loyalty & Trust Through the Billing Process with Megan Burns

Monetization Masters

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CX patterns

CX Transformation Needs Employee Activation

CX Patterns

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Articles

Everyone Hates Customer Service - WSJ

Everyone Hates Customer Service. This Is Why.

Wall Street Journal

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Megan Burns
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  • Keynotes
  • Advisory
  • Resources
    • Blog
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  • Contact Megan
  • megan@megan-burns.com
  • (617) 999-2254
  • Instagram
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