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Word Nerd Wednesday: Prescient

“Word Nerd Wednesday” is a weekly series that uses language to help us think differently and solve old problems in new ways. To be prescient is to have foresight – to know about things before they happen. Wouldn’t that be nice right about now?!It’s a mashup of “pre” (ahead) and a Latin verb “scientia” (to … Read more

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Word Nerd Wednesday: Enterprise

“Word Nerd Wednesday” is a weekly series that uses language to help us think differently and solve old problems in new ways. In business we use “enterprise” to refer to a large company, but it has another meaning: an undertaking that is difficult, important, or requires boldness. Sounds like the CX and culture work we do, doesn’t … Read more

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Word Nerd Wednesday: Discombobulate

“Word Nerd Wednesday” is a weekly series that uses language to help us think differently and solve old problems in new ways. A memory from the Milwaukee Airport, ca. 2012. A sign read – Recombobulation Area. Best sign ever, in my opinion. It prompted a long discussion with my geek friends about whether “combobulate” and … Read more

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Word Nerd Wednesday: Corporate

“Word Nerd Wednesday” is a weekly series that uses language to help us think differently and solve old problems in new ways. This week’s word: “corporate.” It comes from the Latin “corporare,” to form into one body. What if being a corporation was a cultural designation instead of a legal one? To earn corporate status … Read more

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Podcast: Talking Human Behavior on The Resonance Test

Human beings are notorious for wanting multiple conflicting things,” says Megan Burns, setting the tone of this episode of The Resonance Test: thoughtful, empathic, honest.

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Is that data putting your credibility at risk?

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What emotion comes through in your texts and emails? Here’s how to find out.

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